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Are many of your company policies and/or procedures not documented or out of date?
Are system crashes/freezes a frequent occurrence?
Are you looking towards meeting standards such as ITIL or ISO9000?
Do you have systems that crash at the worst possible time?
Are your end-users often asking the same questions?
Are your systems running slow and/or periodically unresponsive?
Do staff often ask you what you are referring to?
Are you finding that you can't send/receive e-mail to/from some places (blocked) or e-mail is often delayed?
Do your end-users complain about non-standard or lack of communications for system down time?
Are you frequently running out of hard drive (storage) space? And don't know where it is all going?
Do you have systems that require too much attention?
Do you require short term IT or trainer staffing replacement (due to: illness, jury duty, training, transitioning. Up to and including IT Management)?
You are required to train others as part of your role and uncomfortable doing it?
Would you like some help developing your training
If you have answered yes to any of these questions we may be able to assist you.
|Last updated 2015-04-28||Copyright © 2009-2016 Konecny Consulting Inc.||info @ konecnyconsulting.ca|